Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Strong smoke smell
Limited breakfast variety
8.4/10
Great
Rooms
7.8
Location
7.7
Service
8.9
Dining
6.4
Guest reviews
8.4/10
based on 15 reviews
Sebastian
United Kingdom,
December
2024
9.4/10
The hotel offers beautifully decorated and immaculate rooms with a great view of the river, and the service is exceptionally friendly and helpful. The location is convenient, just across a bridge from Sunwen pedestrian street, but it does have a bit of a smell from the nearby river. Overall, it represents good value for money, especially with its amenities and comfort.
Rooms
9.0
The rooms are very well decorated, plush, and immaculate, providing a comfortable and modern stay with a view of the river.
Service
9.0
The service was extremely friendly and helpful, maintaining professionalism throughout our stay.
Location
7.0
The hotel is conveniently located just across a bridge from Sunwen pedestrian street, making it easy to explore the area, although the river nearby had a bit of an unpleasant smell.
Dining
8.0
The breakfast offered a decent variety, including a congee station and delicious golden malted waffles, making it quite enjoyable.
Facilities
8.0
The facilities are well-maintained with good amenities, although I didn't get to use all of them during my stay.
Mia
United Kingdom,
December
2024
9.8/10
I had a decent stay at the hotel, which is ideally located right across a bridge from the busy Sunwen pedestrian street and next to the lovely river. The rooms were plush and immaculate, providing a comfortable stay, though I found the river view a bit questionable due to the smell. The service was professional and prompt, which I appreciated. The dining options were quite basic, and while the price was reasonable, the breakfast left a lot to be desired.
Rooms
9.0
The rooms were very well decorated, plush, and immaculate, with everything you need, including a computer and internet.
Service
8.0
The service was very professional; they maintained composure and attended to my needs promptly.
Location
9.0
The location was good, right in the center of bustling Zhongshan and close to other 5-star hotels.
Dining
5.0
The dining experience was nice but quite basic, with limited breakfast options like boiled eggs and congee.
Facilities
7.0
The overall facilities were satisfactory, though nothing stood out as exceptional.
Penelope
United Kingdom,
December
2024
9.6/10
I had a pleasant stay at the hotel with its nicely decorated rooms and the convenience of having a computer and internet included. The location is great, just a short walk to the vibrant Sunwen pedestrian street. The service was generally good, although the dining experience left a bit to be desired with limited breakfast options. Overall, I found it to be good value for money, but there's room for improvement in dining.
Rooms
9.0
The rooms were very well decorated, plush and immaculate, featuring a computer and internet, which was a bonus.
Service
8.0
Service was friendly and prompt, maintaining professionalism throughout my stay.
Location
9.0
The hotel's location is great, just across a bridge from Sunwen pedestrian street, making it very convenient for exploring.
Dining
6.0
The breakfast options were nice but quite limited, which was a bit disappointing if you're looking for variety.
Facilities
8.0
The amenities were nice, as the hotel had what one would expect from a 5-star hotel.
Grace
United Kingdom,
November
2024
8.0/10
I had a decent stay at the hotel with its spacious and clean rooms, and the staff was very professional and friendly. The location was pretty good as it's near the bus station, which made transport easy. However, the river next to the hotel had a strong smell, which was quite off-putting. Overall, it offers good value for money.
Rooms
9.0
The room was large and well-appointed, featuring a huge king-size bed with plenty of pillows, and everything was clean.
Service
9.0
The staff maintained their professionalism and were exceptionally helpful in guiding us around, which made our stay a lot easier.
Location
8.0
The location is good, right across from the bus station which was convenient for us to get to nearby attractions.
Dining
7.0
The dining experience was nice, with good options available for breakfast such as boiled eggs and a congee station.
Facilities
7.0
The facilities were decent, but nothing too fancy. The amenities could use some upgrades to feel more luxurious.
Emily
United Kingdom,
November
2024
9.0/10
I had a mixed experience at the hotel. The location is quite convenient, situated just across a bridge from a vibrant pedestrian street. The staff was friendly and provided good service. However, the dining options left something to be desired, as there were limited choices for breakfast. The rooms were decent but felt a bit dated, which brings down the overall experience.
Rooms
7.0
The rooms were decent with comfortable beds and clean bathrooms, but they felt a bit dated.
Service
9.0
The service was friendly and prompt, which I appreciated, especially the staff's professionalism.
Location
8.0
The hotel has a good location just across a bridge from the Sunwen pedestrian street, making it easy to explore the area.
Dining
5.0
The breakfast offerings were limited, which was disappointing considering the potential of the hotel.
Facilities
7.0
The facilities were decent, but I felt they could improve to match the overall quality of service.
Samantha
United Kingdom,
November
2024
9.2/10
I had a pleasant stay at this hotel with its clean and practical rooms that offered a lovely view of Zhongshan park and the river. The friendly and professional staff really made a difference in my experience. However, the location had its downsides due to a bit of an unpleasant smell from the river. Overall, it was a great value for money, especially for the amenities provided.
Rooms
8.0
The 3-person room I stayed in was quite clean and practical, with a nice view overlooking the river and Zhongshan park. Free Wi-Fi was a bonus, making my travels much easier.
Service
9.0
The staff were all very friendly and helpful, always maintaining their composure and professionalism, which made my stay even more enjoyable.
Location
7.0
The hotel's location is good as it's just across a bridge from Sunwen pedestrian street, right in the center of bustling Zhongshan. However, the river next to the hotel had an unpleasant smell.
Dining
8.0
I enjoyed the breakfast with a variety of options, including a boiled eggs and congee station, which added some nice variety during my stay.
Facilities
9.0
The facilities were impressive with amenities like 24-hour room service, which made my stay more comfortable. Overall, everything was well-maintained.
Isaac
United Kingdom,
November
2024
7.2/10
I had a pleasant stay at this hotel, with clean rooms that offered a nice view of the river. The staff was exceptionally friendly, making my visit enjoyable. However, the location next to the river was not ideal due to an unpleasant odor. Overall, it was a fair experience, but there’s room for improvement in location and dining options.
Rooms
8.0
The rooms were quite clean and practical, overlooking the river, which was nice.
Service
9.0
The service was friendly and helpful, with staff coming by promptly when needed.
Location
6.0
The location is decent, being just across the bridge from the Sunwen pedestrian street, but the river next to it did stink.
Dining
5.0
The dining options could be improved as there was a limited selection, making meals somewhat underwhelming.
Facilities
7.0
The hotel had decent facilities, with a range of services available.
Nicholas
United Kingdom,
October
2024
8.6/10
The hotel has a great location, just across a bridge from Sunwen pedestrian street, making it convenient for exploring. The rooms were decent and spacious, though I noticed some lingering smoke smell. The service was friendly and helpful, which made my stay pleasant. However, the dining options, while nice, could use some improvement in variety.
Rooms
7.0
The room was spacious with a huge king-size bed and lots of pillows, though there was a noticeable smoke smell.
Service
9.0
The staff were exceptionally friendly and helpful, assisting us with navigating the area.
Location
8.0
The location is quite good, right next to the river and close to other five-star hotels.
Dining
7.0
The breakfast had some nice options, but I felt it could be a bit more varied.
Facilities
7.0
The amenities were decent, though nothing particularly stood out.
Samantha
United Kingdom,
October
2024
7.6/10
I had a pretty good stay at this hotel. The views from my room overlooking the river were absolutely stunning, and the room itself was spacious and well-appointed. The staff were friendly and always willing to help. However, the location had some downsides, as there was a noticeable smell from the river nearby, and the dining options could use some improvement. Overall, it's a nice place, but not without its quirks.
Rooms
9.0
My room was large and comfortable, featuring a huge king-sized bed and plenty of pillows, which made for a restful night's sleep.
Service
9.0
The service was impressive; the staff were exceptionally helpful, always showing up promptly when needed and assisting with our inquiries.
Location
6.0
The hotel is located right in the center of bustling Zhongshan, which is great for access, but the river next to it had a rather unpleasant smell that was hard to ignore.
Dining
6.0
Dining could definitely improve; while the breakfast included some nice options like boiled eggs and congee, it felt a bit limited over the days.
Facilities
8.0
The facilities were quite nice overall, though I didn't get much time to enjoy everything they offered.
Aiden
United Kingdom,
October
2024
8.2/10
The hotel has a great location just across the river from Sunwen pedestrian street, making it convenient for exploring. The staff were exceptionally helpful and friendly, which made my stay pleasant. However, the room had an overpowering smell of smoke, which wasn't ideal. The facilities were decent, but they could use some upgrades to enhance the overall experience.
Rooms
6.0
The rooms were clean and spacious, but unfortunately, there was an overpowering smell of smoke that detracted from my comfort.
Service
9.0
The staff were exceptionally helpful in assisting us to find local attractions and maintained professionalism throughout our stay.
Location
8.0
The location is quite good, just across the bridge from the bustling Sunwen pedestrian street and not far from beautiful parks.
Dining
Facilities
7.0
The hotel offered various facilities including a gym and conference room, but they could use some improvements to feel more modern.
Ella
United Kingdom,
October
2024
7.8/10
The hotel has a pretty good location near the Sunwen pedestrian street, which is great for exploring. My room was spacious and had a nice view of the river, but the smoke smell was quite overwhelming. The service was friendly and helpful, making my stay more enjoyable. Dining options were decent but could use more variety. Overall, it offers good value for money, although some aspects could be improved.
Rooms
6.0
I stayed in a spacious room overlooking the river, but it unfortunately had a strong smell of smoke.
Service
9.0
The staff was exceptionally friendly and quick to assist with our needs, including helping us find our way.
Location
8.0
The hotel is conveniently located next to the river and just across a bridge from the shopping area.
Dining
7.0
The dining experience was nice, but I wished there were more options for breakfast.
Facilities
7.0
The hotel amenities were good, but nothing particularly stood out as exceptional.
Friendly staff
Strong smoke smell
Hudson
United Kingdom,
October
2024
8.4/10
This hotel has a great location next to a river and across a bridge from Sunwen pedestrian street, making it convenient for exploring the area. The rooms are spacious and well-kept, with some fantastic views, but the river can have an unpleasant odor at times. The staff is friendly and very professional, providing excellent service throughout my stay. I really enjoyed the dining experience, especially the breakfast options, although it could be improved. Overall, it's a pretty solid value for money, but a few minor issues hold it back.
Rooms
8.0
I stayed in one of the spacious rooms that overlooked the river, and they were comfortable and clean.
Service
9.0
The staff was incredibly friendly and maintained a professional demeanor, making me feel welcome.
Location
8.0
The hotel is situated just across a bridge from Sunwen pedestrian street, making it easy to explore local attractions.
Dining
7.0
The breakfast had a congee station and fresh fruits, which was a nice touch, though I wish there were more variety.
Facilities
8.0
The gym and pool facilities were enjoyable and well-maintained.
Friendly staff
River odor
Ella
United Kingdom,
September
2024
7.4/10
I had a lovely stay at the hotel with some great aspects like the cleanliness and comfort of the rooms, along with the friendly staff. The location was pretty good, just a short walk to the vibrant pedestrian street. However, the view wasn't the best since it was beside a stinky river, and the dining options could definitely be improved. Overall, it was decent value for money.
Rooms
8.0
The three-person room I stayed in was quite clean and very practical, featuring a huge king size bed with plenty of pillows, which made for a comfortable stay.
Service
9.0
The service was impressive! The staff were all friendly and helpful, maintaining professionalism at all times, and I appreciated the prompt responses to requests.
Location
7.0
The location is convenient, right across the bridge from the lively Sunwen pedestrian street, although being next to the river wasn't ideal due to the smell.
Dining
6.0
Breakfast offerings were standard with options like boiled eggs and congee, but I'd love to see a bit more variety.
Facilities
7.0
The facilities seemed well-maintained overall, but I didn’t get to use them extensively during my stay.
Nathaniel
United Kingdom,
September
2024
7.0/10
I had a stay that had its ups and downs. The location was pretty good, right across from the Sunwen pedestrian street, making it easy to explore. The rooms overlooking the river were clean, but there was an overpowering smell of smoke in one. The service was professional and friendly, which was a plus. However, the dining options left a bit to be desired, and the river view wasn’t the most pleasant due to its odor.
Rooms
7.0
The rooms overlooking the river were clean, but one had an overpowering smell of smoke that was quite unpleasant.
Service
9.0
The staff was very professional, friendly, and exceptionally helpful.
Location
8.0
The hotel is in a good location, just across a bridge from the bustling Sunwen pedestrian street.
Dining
5.0
The dining experience could definitely be improved; it felt a bit lacking in variety.
Facilities
6.0
The facilities were appropriate for a comfortable stay, but nothing spectacular stood out.
Christina
United Kingdom,
August
2024
8.8/10
I had a stay at the Fuhua hotel which had its pros and cons. The room had a lovely view of the river and was reasonably priced, but there was a lingering smoke smell that detracted from my comfort. The staff were incredibly friendly and helpful, and the location was convenient, just a short distance from popular spots. However, the smell and occasional noise put a damper on an otherwise decent experience.
Rooms
7.0
My room overlooked the river and was priced at 362 RMB, which I thought was fair, but there was still some smoke smell in the room.
Service
9.0
The staff were all very friendly and helpful, which made my stay more enjoyable. They supported me in finding my way around, which I appreciated a lot.
Location
8.0
The hotel was in a good location right next to the river, which is great for smokers, and just a short bridge away from Sunwen pedestrian street, making it easy to explore.
Dining
7.0
Although I didn’t focus much on dining at the hotel, the breakfast provided basic options like boiled eggs and congee, which were decent.
Facilities
6.0
The facilities were decent, but I didn't utilize many of them during my stay.